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You want all the details on FPU Online? You're in the right place!

Contact Information
What is FPU Online?
How is FPU Online different from the traditional live Financial Peace University classes?
I have attended a traditional live Financial Peace University class. Does my lifetime membership include access to FPU Online?
Does FPU Online include any physical resources like books, CDs, etc?
How long does my FPU Online membership last?
Do I have to stick to any set class structure as I work through FPU Online?
What happens after my 16-week membership is over?
Do I need a high-speed Internet connection in order to participate in FPU Online?
How does FPU Online incorporate the live, person-to-person interaction that is so valuable in traditional FPU classes?
Can I get a refund if I don’t like the program?
Can I view a free lesson just to make sure I’ll like it?
Do I need to install any software to participate in FPU Online?
I’m using a Mac. Can I still take FPU Online?
Do I have to disable my popup blocker to access FPU Online?
Can I view the FPU Online videos as many times as I’d like?
What is the Member Resource Center, and what does that mean to me?
Can I get college or continuing education credit for FPU Online?
I like paper. Can I print out my online studies?
Does anyone read my private journal entries?
Will my personal information be kept confidential?
What if I have technical problems with FPU Online?
What are the My Money tools?
Why don't you accept credit cards?
Is it safe for my payment information to go through your site?
What is the purpose of a username?
Will my computer run FPU Online correctly?

Contact Us
Many common questions and issues are addressed in the FAQ below.
If you still need help however or this FAQ isn't worth a darn to you, PLEASE feel free to contact us at:

FPU Online Customer Care
fpuonline_support@daveramsey.com

1.877.410.3283 x190
Mondays through Fridays
9:00 am to 5:00 pm CST.

What is FPU Online?
Bringing  the power of Dave Ramsey’s proven Financial Peace University to a new internet audience, FPU Online gives you the tools, motivation, and encouragement you need to take control of your money and truly change your family tree!
   
Dave Ramsey’s Financial Peace University has helped over 350,000 families turn their lives around through FPU’s live 13-week class in churches, workplaces, military bases, community groups, and local nonprofit organizations. But we’re just getting started!

Combining this time-tested program with unique, user-friendly online tools, FPU Online gives you complete access to Dave’s ultimate financial money-management course for 16 weeks. Class is in session 24 hours a day, seven days a week. Work through the material at your own pace, review the video lessons up to three times each, participate in the online community, download all 13+ hours of Dave’s teaching on audio, and take advantage of the helpful My Money tools—you get it all for your 16-week membership to FPU Online! Just imagine how different your life could be if you didn’t have to worry about a stack of bills every month. The average family going through FPU pays off $5,300 of debt and saves $2,700 in just 91 days! That could be you!


How is FPU Online different from the traditional live Financial Peace University classes?
Both FPU and FPU Online offer you motivational, educational, and engaging features that are unique to each experience.

Traditional FPU members receive:
  • 13 weekly class sessions with a presentation of Dave’s teaching by video and a one-hour small group discussion
  • Lifetime family membership to FPU (attend classes anywhere, anytime for no extra charge)
  • Access to the FPU Member Resource Center, which includes our powerful My Money tools for online budgeting, debt snowball tracking, and more
  • Financial Peace University hardback workbook
  • Dave’s NTY best-selling book, Financial Peace Revisited
  • Beginner envelope system
  • All 13 lessons on audio CD
  • Budgeting forms
  • FPU CD-ROM with printable budget forms, financial calculator, and screen saver
  • Discounted membership to Dave’s subscription-based community site, MyTotalMoneyMakeover.com.

FPU Online members receive:
  • 13 online courses, segmented into 3-5 lessons each
  • Dave’s teaching on-demand by streaming video (over 40 separate 15-30-minute video sessions total)
  • Interactive workbook to accompany each video lesson
  • Complete flexibility in working through the online lessons at your own pace, on your own schedule
  • Active online community for accountability and group discussions
  • Real-time facilitated group chats with an FPU facilitator
  • All 13 courses on downloadable mp3 for listening on your computer or portable device, or to burn to CD
  • Robust suite of online My Money tools, including powerful budgeting software, debt snowball calculator, and more
  • Downloadable budgeting forms and Financial Peace University workbook ebook
  • Discounted membership to Dave’s subscription-based community site, MyTotalMoneyMakeover.com.
  • Total access to all FPU Online tools and resources for 16 weeks

I have attended a traditional live Financial Peace University class. Does my lifetime membership include access to FPU Online?
FPU Online is a timed, 16-week membership that is offered as a stand-alone product or as an optional extension to the traditional live class membership. New class members should ask their class coordinators for details. Existing members should email us at fpuonline_support@daveramsey.com for details.


Does FPU Online include any physical resources like books, CDs, etc?
No, nothing will be mailed to you as part of your FPU Online membership. All program materials, such as the teaching videos, workbook, budget tools, and audio lessons are delivered entirely online.


How long does my FPU Online membership last?

You will have full access to all of the FPU Online resources for your membership period of 16 weeks. The time remaining in your membership period will be clearly displayed on your personal homepage every time you log in.


Do I have to stick to any set class structure as I work through FPU Online?

No. This is an entirely self-paced program, meaning you can move as quickly or slowly through the material as necessary. However, all coursework must be completed within your 16-week membership period.

We do recommend that you pace yourself, though, completing one course (consisting of 3-5 individual lessons) per week. This helps you digest the material and begin to incorporate true behavior change into your life. We don’t want you to simply cram this information down your throat—we want you to change your life!  And that takes a little time.

The only timed features of FPU Online are the regular real-time chats that are a part of each of the 13 FPU Online courses. Since those are live, you’ll have to be there at the posted time in order to participate. Being a part of one course-related chat per week is a great way to pace yourself through the program, making sure you fully understand the important information in one course before moving on to the next.


What happens after my 16-week membership is over?
Hopefully, you’ll be well on your way to an incredible Total Money Makeover! To help keep you on track, you’ll also have the opportunity to continue your journey in Dave’s online community, MyTotalMoneyMakeover.com, at a greatly reduced rate. If you choose to become a MyTMMO member, we’ll transfer your journal, online budget, debt snowball, and other My Money information to your MyTMMO account.

Do I need a high-speed Internet connection in order to participate in FPU Online?
Yes! Because this material is made up of beautiful, high-quality streaming video, a high-speed Internet connection of at least 386 kbps is required.  (Most of the cheapest DSL tiers marketed as "Lite" are too slow)


How does FPU Online incorporate the live, person-to-person interaction that is so valuable in traditional FPU classes?
FPU Online incorporates:
  • Real-Time Chats: We host live, scheduled, chats online for each of the 13 FPU class sections. An FPU facilitator moderates these chats by leading the chat groups in discussion, much like a live class facilitator directs a traditional class.
  • Discussion Forums: Each FPU Online lesson will have discussion board assignments, in which you are directed to the discussion forums to talk about that lesson’s content. Suggestions for discussion points are also provided.
  • Email: We’ll keep in touch with you through email correspondence as you hit key milestones throughout the program.

Can I get a refund if I don’t like the program?
We have a simple and easy-to-understand guarantee for our program:
If you do it, it works.
If you don’t do it, it won’t work!
If you will work the program, you won’t want your money back.
If you don’t work the program, you don’t get your money back!


Can I view a free lesson just to make sure I’ll like it?
Absolutely! We’ve made the entire first lesson of the program available completely free of charge! You’ll hear Dave talk about the importance of saving and the need to start saving NOW! Plus, the story of Ben and Arthur, a key part of this free lesson, could very well change your life!

You can view the free lesson from our homepage.


Do I need to install any software to participate in FPU Online?
Most people don’t. Our lessons are viewed in your web browser through the free Macromedia Flash player (v. 9), which is most likely already installed on your computer.. If you need to get Flash or upgrade to the latest version, you can get it for free HERE.

Also, if you want to download and view the printable workbook and budget forms, you’ll need a PDF file viewer. The most common (and FREE!) viewer is the Adobe Acrobat Reader, available HERE.


I’m using a Mac. Can I still take FPU Online?
Yes! Since the program is entirely web-based, it will work equally well on both Windows and Apple platforms.


Do I have to disable my popup blocker to access FPU Online?
Yes, you’ll need to set your web browser to permit popups from our site. Here’s how to do this with the most common browsers:
  • Internet Explorer: Click “Tools” and then select “Internet Options” from the drop-down list. Under the “Privacy” tab, click the “Settings” button in the “Pop-up Blocker” section. Type in “fpuonline.daveramsey.com” and click “Add.” Click the “Close” button at the bottom and you’re done!
  • Firefox: Click “Tools” and then select “Options” from the drop-down list. Under the “Content” tab, click the “Exceptions” button next to the “Block pop-up windows” option. There, enter “fpuonline.daveramsey.com” and click “Allow.”


Can I view the FPU Online videos as many times as I’d like?
Nope. You’ll be able to watch each video up to three times. That should be plenty of time! However, if you need further reinforcement of the lesson material, you can always download the complete audio of each course and listen to it as often as you’d like.


What is the Member Resource Center, and what does that mean to me?
The Member Resource Center (MRC) is a special site for people working through the live classroom version of Financial Peace University, which provides several online tools to the live class student. Students taking FPU Online do not need the MRC, as all of the MRC tools and features have been specifically adapted for the FPU Online program.


Can I get college or continuing education credit for FPU Online?
Not at this time. We are currently working toward making FPU Online available for such uses in the future.


I like paper. Can I print out my online studies?
Yes! As you work through each lesson, you’ll fill out a virtual workbook that corresponds with the video. However, you also have the option of downloading and printing a paper copy of each workbook section individually or the entire workbook all at once.


Does anyone read my private journal entries?
No! Isn’t that what “private” means??


Will my personal information be kept confidential?
You can learn more about the safety of your personal information by checking out our Privacy Policy. FPU Online will never release any of your personal information. Everything you enter in your budget, debt snowball, or any other portion of the site will remain strictly confidential and will only be seen by people you allow to review it. Your email address will also be kept safe and will never be sold or released to third parties. We just don’t do that kind of stuff!


What if I have technical problems with FPU Online?
If you have an error with or a question about FPU Online that is not covered in these FAQs, let us know at fpuonline_support@daveramsey.com.


What are the My Money tools?
FPU Online’s My Money tools include the Emergency Fund tracker, Gazelle Budget, Debt Snowball tracker, Expense Tracker, as well as various tools, calculators, and money forms.  Each of these features helps you personalize Dave’s principles to your specific situation.
 
With the Emergency Fund tracker, you can keep track of how much money you’ve got in your Baby Emergency Fund. Then, once you’ve saved up $1,000 and finished Baby Step 2, the Emergency Fund tracker will help you save up for your fully funded Emergency Fund of 3 to 6 months of living expenses.
 
The Gazelle Budget is the easiest, most practical way to do your budget. You can use the Budget Wizard to walk you through step-by-step or fill it out from scratch on your own.  Either way, it’s simple and effective in keeping you on track with your spending.

Keeping up with your expenses has never been easier than it is with our Expense Tracker tool.  All you have to do is plug in what you’ve spent.  Then just line it up with your budget to see if there are any areas that are out of whack where you need to adjust.

The variety of calculators, tools and money forms we offer will allow you to get a realistic glimpse of your current situation using the debt payment and savings calculator as well as set exciting goals using the investing and mortgage calculators.


Why don't you accept credit cards?
Dave has a very firm and steadfast stance about credit cards: we don't accept them and no one should have them! Because Dave is completely against consumers having credit cards or using them for anything at any time, our company certainly does not take them.

We do, however, take debit cards online. If subscribing online makes you nervous, you can also send us a money order by mail. Just email us at fpuonline_support@daveramsey.com for details.

You can read more about our debit card policy HERE.


Is it safe for my payment information to go through your site?
Yes. We use cutting-edge, top-of-the-line encryption software to prevent your information from being compromised. As a comparison, our method is even more secure than giving your debit card to a waiter at a restaurant.


What is the purpose of a username?
A username is much like a screen name or a code name. It must consist of at least six characters, and no two users can have the same username. This is the name that appears to all other users on the site as well as when you post in the forums and the chat room. Once you have chosen a username, it CANNOT be changed. It is written in stone, so choose carefully!


Will my computer run FPU Online correctly?

Before completing registration, we strongly suggest viewing our Free Demo Lesson from the computer you will use to access FPU Online. This is the best way to verify your computer will be able to properly view the FPU Online video lessons. Generally, any computer purchased in the past few years should be capable, but we suggest the following at a MINIMUM:

Internet: Broadband Connection Capable of 384kbps (or faster)
Processor: 1Ghz+
Memory: 256MB+
Operating System: Windows XP (or better); Apple Mac OS X (or better)
Browser: Internet Explorer 6+; Firefox 2+, Safari 2+
Macromedia Flash Player v.9+
Sound Card and Speakers


 
 
 
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